Solutions Engineer

Job Details

Type: Permanent Full-time
Location: We are working from home!
Department: Engineer
Start Date: ASAP
Number of Openings: 1

WHAT IMPACT CAN A SOLUTIONS ENGINEER HAVE AT ESG?

 

At East Side Games, we all band together to deliver a world-class gameplay experience for our players around the globe. As a Solutions Engineer, you are an integral member of our core technology team (IdleKit) supporting development partners and our internal teams. By understanding their needs, you help evolve our core technology alongside our developers pushing the boundaries and exploring what’s possible. You will take existing frameworks and adapt them to the technology of each client’s individual needs.

You thrive in a client-facing environment, utilizing your  exceptional communication skills, to solve complex technical problems for partners using our framework, IdleKit

What is IdleKit?

IdleKit is East Side Games core technology platform that enables our internal games and external partnership games. The IdleKit team operates as an independent business unit that builds our platform to be used as a product and actively publishes new games under the East Side Games brand.

 

We’re a remote-first studio and encourage all applications.

 

WHAT YOU WILL DO:

• Present our framework to our partners and customers, while assisting and adapting the technology to their particular needs.
• Remove technical objections and concerns while effectively dealing with the client’s specific requirements.
• Leverage your technical skills to discover business requirements and demonstrate solutions that add business value.
• Collaborate with other Solutions Engineers to continually develop and improve our framework.
• Communicate delays or timeline changes to the team and customers to embody our commitment of releasing products the right way the first time.

 

WHAT YOU’LL BRING TO THE TEAM:

• 3+ years of experience in game programming, simulation programming, games middleware or SaaS
• 2+ years of experience and knowledge of game development and platforms. Similar experience in SaaS is acceptable. 
• A bonus would be to have an understanding of Unity-based C# game development.
• You will be enabling and championing studios that are actively building the newest, shiniest mobile games. 
• An understanding of the mobile development cycle and providing an amazing customer experience.
• You bring curiosity and care to solve problems for your stakeholders
• Bachelor’s degree in Computer Science, Software Engineering, or related technical discipline (or equivalent experience).
• Ability to travel (One day… someday)

 

NICE-TO-HAVES

• Experience working as a developer support engineer in a related field.
• Experience working as part of a cross-functional team.
• Full stack engineering experience

 

WHAT DOES IT MEAN TO WORK AT ESG?

We are East Side Games – a pillar in beautiful Vancouver’s gaming community. Our mission is to create games that are easy to pick up, hard to put down, and don’t suck! We put players at the heart of our evolution, independence, and profitability. With their help, we’ve defined the narrative idle gaming space with huge IPs that reach the lives of millions globally… And we’re just getting started!

Culture rules here, and that’s what makes us unique. We put people at the core of what we do. We believe that you can steer the ship of your career, and we anchor through support, trust, and connection. Tackle your challenges, share your learnings, then share a drink with the studio in our weekly Cheers Friday Announcements. Have we piqued your curiosity? Then check out our amazing Culture and Benefits! We’re also a remote-first studio and encourage all applications!

 

WE’RE BUILT ON THE FOUNDATIONS OF DIVERSITY AND INCLUSION

East Side Games are an equal opportunity employer that values diversity and inclusion. We welcome and encourage people of all backgrounds to apply, and will utilize the strengths you bring to foster your growth and the studio’s growth.

If this sounds like everything you hoped for and more, and you’re enthused to build genre-defining narrative idle games, click the “Apply Here” button below. If now is not the right time for you but you know someone who would be a great match for us at East Side Games, check out our referral bonus here! Let’s build great games together!

We can’t wait to hear from you!

 

WHAT’S NEXT?

If you think this is an exciting opportunity, please

APPLY HERE

Due to a small (but completely awesome) recruitment team, only those candidates that qualify will be contacted.  Thanks for your interest in ESG and we wish you super success in your job search!