We collect your personal information in the following circumstances:
Please note that while the Services may allow you to visit as a guest and remain anonymous, you may not be able to access all content and features without providing personal information.
We collect anonymous information from you, which may be provided to us by a third party, including but not limited to:
Please note that while your computer or mobile device may allow you to turn off the collection of some of the above information, you may not be able to access all content and features on the Services.
We use your personal and anonymous information internally for purposes that include:
We disclose your information outside of ESG for the following purposes:
We use third parties, who we share your information with and who may collect information from you to assist us with, for example, serving advertisements, fulfilling a purpose you requested of us (for example, billing services), customer support and feedback, analyzing Services functionality and technical issues, sending useful notifications to user devices, tracking use of the Services and generating reports and data models that we use to improve the Services. These third party services may be embedded into the Services, such as through an API or SDK, or may take the form of tracking technologies, such as cookies, web beacons and clear gifs, (“Tracking Technologies“) which enable these third parties to collect information on our behalf.
A list of third party services used by ESG, and corresponding privacy policies, is available by contacting us at: email@example.com
You may be able to opt-out of mobile behavioral advertising by accessing the settings on your Apple or Android device and selecting the appropriate advertisement tracking settings.
Your username and profile picture on the Services are visible to other users of the Services. We recommend you exercise discretion when selecting your username and profile picture and when using the Services. Personal information disclosed by you within our chat areas, instant message service, message boards or during use of the Services can be collected by other users and may result in unsolicited messages. We are not responsible for protecting such information that you may disclose to third parties through our Services (for example, sending your telephone number to another user through the chat service). To the extent that you create a public profile that may be available to others on our Services, you are solely responsible for its content and accuracy. To edit, change, or delete the above information, follow the instructions provided in the Services.
A cookie is a file that is sent by a service through your browser to your computer, if your browser is enabled to accept cookies, in order to store certain information on your computer and communicate with a service while you are online. Internet browsers will allow you to erase cookies from your computer hard drive, block acceptance of cookies or receive a warning before a cookie is stored. You should refer to your browser instructions or “Help” screen to learn more about how to manage cookies. Please note that, if you block cookies, some portions of the Services may not function properly.
Do Not Track, or DNT, is a web browser setting that requests that a web application disable its tracking of you. When you choose to turn on the DNT setting in your browser, your browser sends a special signal to websites, analytics companies, advertising networks, plug in providers and other web services you encounter while browsing to stop tracking your activity. Currently, there is no DNT technology standard and, as a result, the Services do not respond to DNT signals.
If you are a California resident, California Civil Code Section 1798.82 grants you the right to request ESG’s disclosure of the categories of personal information we provided to third parties, and the names and addresses of these third parties, for direct marketing purposes during the preceding calendar year. If you are a California resident and would to make this request, please contact us at firstname.lastname@example.org or:
Attn: Legal / Privacy Officer
550-555 W 12th Ave
Vancouver, BC, V5Z3X7
Please note that you may only make this request once per year.
You may contact ESG to obtain a copy of any personal information we have collected about you, the production of which may be subject to a fee as permitted by applicable law. In addition, you may contact ESG to correct or delete such information, except to the extent that retention is necessary for our legitimate business purposes, required by applicable law, in the control of a third party or where correction or deletion is not technically feasible.
If you have any questions or would like to access or change your information via email, please contact us at email@example.com.
While ESG is a Canadian company, the data you provide through the Services is stored and processed by third parties in countries around the world. You authorize ESG and third parties acting on ESG’s behalf to use and process your data in any country of their choosing, which may cause your data, including personal and anonymous information, to be subject to privacy protections and legal rights that may not be equivalent to those in your country.
Your personal information is retained until you request its deletion pursuant to section 11 or until ESG no longer requires such information for the purpose for which it was collected.
ESG complies with the U.S. Children’s Online Privacy Protection Act and all other applicable laws and regulations concerning children and the Internet. If you are under the age of 13, you may not create an account on or use the Services. ESG will not knowingly collect, maintain, or disclose any personal information from children under the age of 13.
ESG encourages parents and guardians to spend time online with their children to become familiar with the types of content available on the Internet, including our Services. Parents and guardians should regularly oversee their children’s use of e-mail and other online communications and transactional features. Control tools are available from online services and software manufacturers that can help provide a safe online environment for kids.
If you are a parent or guardian who has discovered that your child has submitted his or her personal information without your permission or consent, ESG will take reasonable steps to remove that information from the ESG database at your request. To request removal of your child’s information, please send an e-mail to firstname.lastname@example.org.
While ESG takes precautions against possible breaches in the Services, no website, application or Internet transmission is completely secure. For example, ESG employs a security technology known as a secure-socket-layer, or SSL, to protect the transmission of critical account information through the Services. However, ESG cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. Your use of the Services is at your own risk. ESG urges you to take steps to keep your personal information safe by memorizing your password or keeping it in a safe place (separate from your account information), logging out of your account and closing your web browser.
We communicate with our users primarily by email. If you would like to change the email preferences we associate with you (for example, unsubscribing from receiving certain types of email) you may do so by clicking a link within emails that we send to you. If you would like to opt out of receiving push notifications from ESG, to the extent permitted, you may do so by changing the notification settings on your device.
Attn: Legal / Privacy Officer
550-555 W 12th Ave
Vancouver, BC, V5Z3X7